Question 1

What types of equipment can be refurbished?

Accepted Answer

We refurbish a wide range of IT equipment, including laptops, desktop computers, servers, workstations and other suitable devices. Each item is assessed based on its age, condition and specifications to determine whether refurbishment is practical. Where appropriate, equipment is tested, repaired or upgraded to extend its working life and prepare it for reuse.

Question 2

Can refurbished equipment be returned to our business?

Accepted Answer

Yes. We can refurbish your existing IT equipment and return it to you, ready to be put back into use.Depending on your requirements, this can include repairs, hardware upgrades and software installation. Refurbishing existing devices can be a cost effective alternative to buying new equipment, helping you get more life out of your original investment.

Question 3

Are parts replaced or upgraded during refurbishment?

Accepted Answer

Yes. We can replace faulty components or upgrade existing hardware where necessary to improve a device's performance and reliability. Each item is assessed individually to ensure any repairs or upgrades are practical and cost effective. All refurbished equipment is tested before being approved for reuse or resale.

Question 4

Is refurbished equipment tested before reuse?

Accepted Answer

Yes. Every refurbished device undergoes testing to check its functionality, condition and overall performance before being approved for reuse or resale. Any necessary repairs or upgrades are completed before the equipment is prepared for its next use.

Question 5

What happens if equipment can't be refurbished?

Accepted Answer

Equipment that isn't suitable for refurbishment is sent to our approved recycling partners, where valuable materials and components are recovered wherever possible. Any data storage devices are securely erased or physically destroyed as appropriate, ensuring sensitive information is protected before recycling.

Question 6

Will refurbished equipment look brand new?

Accepted Answer

Not necessarily. Although refurbished equipment is cleaned, tested and prepared for reuse, it may still show signs of previous use, such as minor scratches or cosmetic marks. Our priority is to ensure each device is in good working order and ready for use, rather than restoring it to a brand new appearance.

Question 7

Will refurbished equipment include original packaging and accessories?

Accepted Answer

Not always. Packaging and accessories vary depending on the device, and original boxes, cables or power supplies may not be included. Where needed, we can provide suitable protective packaging and compatible accessories. We'll confirm what's included before supplying your equipment.

Proper Equipment Refurbishment

Trusted by businesses across the UK:

Assessment

Cleaning & Diagnostics

Repairs & Upgrades

Testing & Preparation

Redeployment or Resale

Keep Good Equipment Working for Longer

Make the Most of Your Existing IT

Longer Equipment Lifespan

Reduced Replacement Costs

Reliable, Ready for Reuse

Less Electronic Waste

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